Culture, Etiquette, and the Chongqing-KL AirAsia Saga
The AirAsia Saga: A Lesson in Emotional Intelligence. In a new update to the Chongqing-KL flight dispute, the “other passenger” speaks out. A Malaysian Chinese tour guide defends her decision to film the confrontation as an act of self-protection, while the PRC passenger’s claims of an apology are called into question. Read my latest reflections on the thin line between documented evidence and provoking escalation.
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